Leading in Practice Coaching and Consultancy Ltd
Website: https://leadinginpractice.com
Last updated: 15 October 2026
1. Who We Are
Leading in Practice provides leadership development, executive coaching, mentoring, training and resources to support individuals and organisations in developing their leadership practice.
We are committed to respecting your privacy and protecting any personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, subscribe to our updates, register for training or engage with our services.
For the purposes of UK data protection legislation, Leading in Practice Coaching and Consultancy Ltd is the data controller responsible for the personal information we collect.
Contact: Please use the contact details provided on our website for privacy-related enquiries.
2. What Information We Collect
Depending on how you interact with our website and services, we may collect:
- Your name and email address when you subscribe to our newsletter, register for training or complete a contact form.
- Contact information and other details you voluntarily provide when enquiring about coaching, mentoring or training.
- Information you share when participating in coaching or mentoring services.
- Comments or feedback you submit through our website.
- Technical information, including your IP address, browser type and information collected through cookies.
We only collect personal information that is necessary for the purposes described in this policy.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and communicate with you.
- Provide coaching, mentoring, training and other services.
- Send information about training programmes or resources you have registered to receive.
- Send blog updates, newsletters and occasional information about our services where you have subscribed or otherwise agreed to receive these communications.
- Manage bookings, registrations and client relationships.
- Improve our website, resources and services.
- Maintain the security and functionality of our website.
- Meet our legal, financial and regulatory obligations.
We will not sell your personal information to third parties.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications or by contacting us directly.
4. Our Legal Basis for Processing Your Information
Under UK GDPR, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Consent: Where you have actively agreed to receive newsletters, marketing communications or other optional information.
Contractual necessity: Where processing your information is necessary to provide coaching, mentoring, training or other services you have requested or purchased.
Legitimate interests: Where we have a reasonable business need to respond to enquiries, maintain our website, improve our services or communicate with existing contacts, provided these interests do not override your rights.
Legal obligations: Where we are required to retain or process information for accounting, taxation or other legal purposes.
Where we rely on consent, you may withdraw it at any time.
5. Newsletter Subscriptions and Training Registrations
When you subscribe to our newsletter or register for free training and resources, we collect the information necessary to process your registration and provide access to the relevant materials.
Registering for a training programme does not automatically mean you are subscribing to our newsletter.
Where we offer an optional newsletter subscription alongside a training registration, you can choose whether to opt in.
We may use email confirmation procedures to verify subscriptions and ensure that individuals have actively agreed to receive our communications.
You can withdraw your consent to receive marketing communications at any time without affecting your access to resources for which you have already registered.
6. Coaching and Mentoring Confidentiality
Confidentiality is an important principle of our coaching and mentoring practice.
Information shared during coaching or mentoring engagements is treated confidentially and handled in accordance with our professional commitments, contractual agreements and applicable data protection legislation.
Where coaching is commissioned or funded by an organisation, the boundaries of confidentiality and any agreed reporting arrangements will be explained as part of the coaching agreement.
Personal information shared during coaching will not ordinarily be disclosed to employers, managers or other third parties without an appropriate lawful basis.
There may be limited circumstances in which disclosure is necessary or required by law, including serious safeguarding concerns.
7. Website Comments
When visitors leave comments on our website, we collect the information entered into the comments form, along with the visitor’s IP address and browser information to assist with spam detection and website security.
An anonymised string generated from your email address may be shared with the Gravatar service to determine whether you use it.
You can read the Gravatar privacy policy at https://automattic.com/privacy/.
If your comment is approved, your profile picture may be publicly visible alongside your comment.
Comments and associated information may be retained to support moderation and ongoing discussions.
8. Cookies
Our website uses cookies and similar technologies to support its functionality, improve user experience and help maintain security.
Cookies are small files stored on your device when you visit a website.
These may include:
- Essential cookies: Necessary for the website to function properly.
- Functional cookies: Used to remember preferences or information you have previously entered.
- Analytics cookies: Where enabled, used to help us understand how visitors interact with our website.
If you leave a comment, you may choose to save your name, email address and website in cookies so that you do not need to enter this information again. These cookies may remain for up to one year.
WordPress may also use cookies relating to login sessions, administration and website functionality.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or delete cookies through your browser settings.
9. Embedded Content from Other Websites
Our website may include embedded content such as YouTube videos, images, articles or other external resources.
Embedded content behaves in much the same way as if you had visited the external website directly.
These third-party websites may collect information about you, use cookies or monitor your interaction with their content.
We encourage you to review the privacy policies of any third-party services you access through our website.
10. Who We Share Your Information With
We may use trusted third-party service providers to operate our website and deliver our services.
These may include:
- WordPress and associated website hosting services.
- Website form and email notification services.
- Email subscription and newsletter services.
- Video hosting providers such as YouTube.
- Secure administrative, communication and business management systems.
These providers may process personal information on our behalf where necessary to deliver their services.
We take reasonable steps to ensure that personal information is handled securely and in accordance with applicable data protection requirements.
We may also disclose information where required by law or where necessary to protect the rights, safety or security of individuals.
11. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purpose for which it was collected, or where we have a legal obligation to retain it.
For example:
- Newsletter subscriptions: Until you unsubscribe or request removal of your information, unless limited retention is necessary to record your preferences.
- Training registrations: For as long as necessary to administer the training, provide resources and maintain appropriate records.
- Coaching and mentoring records: In accordance with our professional obligations, contractual arrangements and applicable retention requirements.
- Financial records: For the period required by relevant accounting and taxation legislation.
- Website comments: Comments and associated metadata may be retained to support ongoing discussions and moderation.
When personal information is no longer required, we will securely delete or anonymise it.
12. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
These include using appropriate security settings, access controls and trusted service providers.
While we take data protection seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Your Data Protection Rights
Under UK data protection legislation, you have a number of rights relating to your personal information.
Depending on the circumstances, these include the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Restrict or object to certain types of processing.
- Request the transfer of your information where applicable.
- Withdraw consent where consent is our lawful basis for processing.
To exercise any of these rights, please contact us using the contact details on our website.
We will respond to requests in accordance with applicable data protection legislation.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
ICO website: https://ico.org.uk
14. International Data Transfers
Some of the third-party services used to operate our website or deliver communications may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that relevant data protection safeguards are in place, as required by UK law.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology or legal obligations.
Any updates will be published on this page, together with the date of the most recent revision.
We encourage visitors to review this policy occasionally.
16. Contact Us
If you have any questions about this Privacy Policy, how we handle personal information or wish to exercise your data protection rights, please contact Leading in Practice using the contact information provided on our website.
Leading in Practice Coaching and Consultancy Ltd